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Quick
Links Tools |
Support
Services
In addition to various
tools, we also offer standard and premium support. When purchased with a
tool, premium support is currently just $25 for one year of coverage. When purchased later, support is priced at
$39. Standard Standard support is
included free of charge with a tool purchase. It includes answering simple
questions via email, both pre-sales and after purchase. Premium Premium email support is
also available. When purchased with a tool, premium support is currently just
$25. When purchased later, support is
$39 per year. Premium support
includes: ·
Answering
questions via email. ·
Priority
placement in the support queue. ·
Review of your
data files to help resolve questions unique to your situation. This includes
(as applicable) review of your QIF, IIF, OFX, or spreadsheet data, depending
on the question. After review, we can answer your questions more
specifically, as they relate to your data. ·
Two years of
free product key replacements in case your key is lost (instead of the usual
one.) ·
Guaranteed full
year of free upgrades. ·
Email
notification when significant product released are published. |