Key Replacement Request

We issue free replacement keys 90 days after purchase (up to a year if purchased before 5/1/2009.)

After this period, replacement keys can be requested for a $10 fee.

 

Request a key in the free period

Request a key after the free period

 

Notes:

- If you just purchased and have not yet received your receipt and key, please wait at least a day for your receipt email. Use the temp key you received during the purchase process for up to a week.

- If you purchased more than a day or two ago, and have never received your emailed receipt, check your email spam folder for an email from us.

- If you purchased via PayPal or Google Checkout and have not received your key, be sure to check the email account associated with that service.

 

 

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