Key Request Form

Key Replacement Request – Purchases within three months

We issue free replacement keys up to three months from your purchase date. After three months, replacement keys are provided for a fee of $10.

· If you purchase was more than three months ago, you must purchase a replacement key.

· Fill out all fields below or enter N/A. Bold fields are required.

If the email you used for purchase is no longer valid, use your current email address in the “Purchase email” field and your old email address in an alternate email address field.

		Tips:
Name		Enter the name you used to purchase, which is the name on your PayPal or Google account or from your credit card account if purchased using our site.
Alternate Name		Enter alternate name or names here, with each name separated by a comma.
Company Name		Enter Company Name or enter N/A.
Payment Method
Billing Address (street)		Use the address associated with your payment method, such as from your PayPal or Google Account, or your credit card.
City
State, Province, or Region
ZIP or Postal Code		If applicable, or enter N/A
Country
Email Address		We search based on this email address and then reply to it. It must match your original purchase email in order to find a match. Otherwise, your key will be delayed.
1^st alternate email address
2^nd alternate email address
Google or PayPal order ID*		If you checked out using Google or PayPal: Log into your account and get the transaction/order ID from your history.
Credit Card last 8 digits*		If you checked out using a credit card through our site: Enter the last eight digits of your credit card number. If you are not sure which card you used, enter the last eight digits of each possible card, with each number separated with a comma.
Purchase Date	yyyy-mm-dd	Enter the date as close as possible to your actual order. Use your credit card statement or the date from your PayPal or Google account history.
Product
Comment
* may be required depending on your purchase method