Premium email Support

Premium support includes the following features:

· Priority in the email support queue; Premium support requests are answered first.

· Analysis of your import files, spreadsheet, and other documents. We’ll give you specific advice relating to your data. You can send your files to us, and we’ll even mark them up for you or respond with comments about what to fix.

· Answers to questions about using the tool you’ve purchased, including topics covered in the documentation.

· If you lose your product key, preferred support include free key replacement for up to two years, instead of one year.

· Guaranteed free product updates for one year, with email notification of important new releases.