Support Request - We’re here to help

Use this page for questions about our tools or services.

We usually respond to your request within a day of receipt, although some requests take longer. You may find your answer faster on our Frequently Asked Question page, our task & product matching page, or the documentation included with a tool you have downloaded.

For more information about our tools, you may also review our Tools for QuickBooks page or our Tools for Quicken page.

If you need your Product Key, use this form: Key Request

Email	(enter your email address carefully!)
Reenter Email
Name
Product	<choose one> IIF Transaction Creator Transaction Copier QIF to OFX Converter Paypal to QuickBooks Link List Importer QIF to IIF Converter XL Timesheets Donor Statements Excel to QIF Converter QIF Fixer OFX Reader XL Email Manager XL Email Manager for Outlook Other (please write in below)
Product Key	(if registered)
Operating System	<choose one> Windows 7 Windows Vista Windows XP Windows 2000 Windows 98 Windows 95 Mac OS Other
Excel Version	<choose one> Excel 2007 Excel 2003 Excel 2002 Excel XP Excel 2000 Excel 97 Excel Mac 2004 Excel Mac 2008 Other
Using Software	<choose one> QuickBooks 2010 QuickBooks 2009 QuickBooks 2008 QuickBooks 2007 QuickBooks 2006 QuickBooks 2005 QuickBooks 2004 QuickBooks 2003 QuickBooks 2002 QuickBooks 2001 QuickBooks Mac 2010 QuickBooks Mac 2009 QuickBooks Mac 2008 QuickBooks Mac 2007 QuickBooks Mac 2006 QuickBooks Mac 2005 QuickBooks Mac 6 QuickBooks Mac 5 Quicken 2010 Quicken 2009 Quicken 2008 Quicken 2007 Quicken 2006 Quicken 2005 Quicken 2004 Quicken 2003 Quicken 2002 Quicken 2001 MS Money Other/NA
Question

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